Dear Valued Customers,

We're reaching out to you today with an important update regarding the pricing of your ZOOM HOSTING services. Effective July 15, 2025, you'll notice a small adjustment.

We want to clarify that ZOOM HOSTING has always been compliant with VAT regulations, and our prices have historically been VAT inclusive where applicable. This current adjustment is not due to a new application of VAT by us, but rather a direct result of increased operational costs driven by Value Added Tax (VAT) being applied by our third-party suppliers.

As a web hosting provider, we rely on various third-party services and infrastructure to deliver the high-quality hosting you expect. These suppliers are now consistently applying the 12% Value Added Tax (VAT) to their services, which impacts our overall operational expenses. This is in accordance with the country's tax laws, designed to ensure a consistent approach to taxation across various industries, including digital services.

What does this mean for you?

Starting July 15, 2025, there will be a price increase in your domain and web hosting services. You'll see this clearly reflected on your invoices for any billing periods that begin on or after this date.

We understand that hearing about a price adjustment can bring up questions, and we want to assure you that we didn't make this decision lightly. Our commitment to providing you with the reliable, high-performance web hosting services you depend on hasn't changed. We're continuously investing in our digital services, security, and customer support to make sure your websites and emails continue to run smoothly and securely.

Next Steps:

There's nothing you need to do right now. Your upcoming invoices will automatically include the updated pricing. If you have any questions at all, or need more clarification about your specific services or billing, please don't hesitate to get in touch with our team. We're here to help!

For Support
support.dept@zoom.ph
(+63)922 894 3327 [ Call/Text ]

For Sales Concerns
sales.dept@zoom.ph
(+63)917 145 4927 [ Call/Text/Viber ]
(+63)917 557 2399 [ Call/Text ]

For Billing concerns
accounting.dept@zoom.ph
(+63)917 142 8644

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We truly value your business and appreciate your continued trust in ZOOM HOSTING.

Sincerely,

ZPH Digital Technologies, OPC.